On this episode Karen from DMC Services in Kansas joins us for a conversation on how DMC doubled their revenue overnight by taking risks and up levelling their mindset.

In this episode we cover:

• Shifting your mindset as a business owner to succeed
• What to do when you’re in survival mode
• How to manage your cash-flow and be a successful business owner by knowing your finances
• Being disciplined as an entrepreneur and saying no
• And more!

About the Episode

Michael Grochmal from Atlas Care joins Rob Murray for a powerful conversation on building an exceptional and consistent client experience, how to differentiate yourself to charge a premium, managing your staff so they live out the company’s core values and are customer focused, and much more!

Join us for a powerful conversation on:

• How to differentiate yourself so you can charge a premier
• How to create a culture and team that is customer focused
• Why you should be constantly be recruiting
• How to have your staff build their own personal brand and live it
• How to create a consistent client experience 
• …and so much more!

About the Episode

In this episode, Rob speaks to the CEO & President of the Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI). Sandy brings a wealth of knowledge after speaking to both small and large HVAC businesses across Canada. He shares what makes a successful business, the importance of having energy efficiency on your mind, profitability, and more!

About our guest: Sandy MacLeod

Sandy MacLeod, is the President and CEO of the Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI). HRAI represents more than 1200 member companies across the HVACR distribution chain of Contractors, Wholesalers and Manufacturers. Prior to joining HRAI, Sandy was the COO at Star Media Group with oversight of print operations. During his business career, Sandy has held leadership roles in marketing, business development, strategy and human resources. A native of Nova Scotia, Sandy has lived in four Provinces and has led numerous business units with operations throughout Canada. His extensive experience with Associations includes acting as president of the North American Division of the International News Media Association, Media research lead for Vividata and Chair of Advertising Standards Canada. Sandy has a Certificate in Business from the Canadian Institute of Business and a Master’s in Business Administration (MBA) from Queens University. Sandy has been with HRAI since May of 2018.